Technical Support
Technical Center

Support & Tools

Expert tools to diagnose water problems, calculate chemical dosages, and access technical documents.

New Feature

SaniEvo Pool Expert™

Not sure what to add? Use our smart diagnostic tool to find the right solution and calculate the exact dosage for your pool size.

1. Pool Profile

Ideal Water Chemistry Standards

Reference values based on APSP / ANSI standards for residential and commercial swimming pools.

Free Chlorine

1.0 - 3.0 ppm

Primary sanitizer level.

Combined Chlorine

< 0.2 ppm

Ideally 0 ppm. Causes smell/irritation.

pH

7.2 - 7.8

Ideal is 7.4 - 7.6 for comfort & efficacy.

Total Alkalinity

80 - 120 ppm

Buffers pH stability.

Cyanuric Acid (CYA)

30 - 50 ppm

Stabilizer. Outdoor pools only.

Calcium Hardness

200 - 400 ppm

Prevents scaling or corrosion.

* For reference only. Always test your water with a professional kit.

Technical Documentation

Download TDS, COA, and Usage Guides. Request MSDS via email.

TCCA (Trichlor)

SDIC (Dichlor)

General Resources

Usage Guides & Manuals

Swimming Pool Maintenance

Step-by-step guide for daily and weekly pool care.

Industrial Water Treatment

Dosage guidelines for cooling towers and circulating water.

Aquaculture Disinfection

Safe usage protocols for shrimp and fish farming.

Common Technical Questions

What is the shelf life of TCCA?
When stored in a cool, dry, and well-ventilated place in original sealed containers, TCCA typically has a shelf life of 2 years. Avoid moisture and direct sunlight.
How to dissolve TCCA granules properly?
Always add chemical to water, never water to chemical. Pre-dissolve granules in a bucket of water before pouring around the perimeter of the pool for best distribution.
Can I mix TCCA and SDIC?
NEVER mix TCCA (Trichlor) and SDIC (Dichlor) or Calcium Hypochlorite in the same feeder or bucket. It can cause a dangerous explosion or fire. Store and use them separately.